Jan 13, 2021 - How this 34-year-old chess champion became India’s youngest new billionaire

From the Editor's Desk

What Great Listeners Actually Do

Chances are you think you're a good listener. People's appraisal of their listening ability is much like their assessment of their driving skills, in that the great bulk of adults think they're above average.

In our experience, most people think good listening comes down to doing three things:

- Not talking when others are speaking
- Letting others know you're listening through facial expressions and verbal sounds ("Mmm-hmm")
- Being able to repeat what others have said, practically word-for-word

In fact, much management advice on listening suggests doing these very things - encouraging listeners to remain quiet, nod and "mm-hmm" encouragingly, and then repeat back to the talker something like, "So, let me make sure I understand. What you're saying is..." However, recent research that we conducted suggests that these behaviors fall far short of describing good listening skills.

Continued here

TradeBriefs: Newsletters for Decision-Makers!

Advertisers of the day

Emeritus: Take your career to a new level with PG Diploma in Digital Business | Accepting Applications

NUS Business School: Stay at the forefront of financial innovations | NUS Business School's FinTech programme

Our advertisers help fund the daily operations of TradeBriefs. We request you to accept our promotional emails.

Want the newsletters, without the promotional mailers?
Get an (ad-free) subscription to TradeBriefs Premium for just $2 per month