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Sep 13, 2017 -

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from TradeBriefs FMCG Daily Newsletter

Sree Vijaykumar

From the Editor's Desk
As your startup grows, what your customers expect from you will change and the volume of their requests will change. You'll shift from the reactive mode of supporting requests as they happen to the proactive mode of fixing issues before they ever become a problem. This HBR piece by Michael Redbord provides a framework for your customer service processes as your company grows from Founder stage (0-5 employees) to Mid stage (20-100 employees) to Growth stage (100-250 employees) to Scale up stage (250+ employees). More here..

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Karnataka can sign MoU with e-commerce firms to promote its agro-products: CM

"There are a variety of products such as coffee, spices, maize, oilseeds etc in the State which has 10 agro-climatic zones. These products may also be..

Such investments depend on a more stable policy and regulatory framework than the streamlining of procedures and digitisation of paperwork

Like a puppy chasing its tail, some new investors often chase 'the next big thing', even if that means buying 'story...

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